Microchem to remain open during the Covid-19 pandemic - Microchem
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Microchem to remain open during the Covid-19 pandemic

MIcrochem to remain open during Covid-19 pandemic

Microchem to remain open during the Covid-19 pandemic

The last few weeks has been unprecedented, with the developments around the coronavirus (COVID-19) outbreak that is exponentially changing how we live and work and has a growing impact on the global economy.

The services offered by Microchem remains an integral part in the assurance of food safety within the food supply chain. This letter is to reassure you that our laboratories, hygiene services, sample collection services, Tzaneen and Uitenhage depo’s will remain open during the lockdown period to provide these critical services.

Kindly note that, to ensure that we can continue providing a service to our clients but also protect our staff, Microchem has implemented a range of additional precautionary safety measures.

In addition to this, any samples collected by our drivers or hygiene inspectors must be accompanied by a completed request form and purchase order number. No analyses will commence for any client accounts with invoices in arrears for 90 days and more. These issues are having a negative impact on our ability to maintain the speed of our service and we ask for your assistance in this matter to prevent delays in receiving your results.

Our client relationships team remains on hand for advice and guidance regarding your analyses decisions and the range of services offered by Microchem.

We reiterate that we will do the very best we can under trying circumstances, and we thank you in advance for your patience and understanding.

We reiterate that we will do the very best we can under trying circumstances, and we thank you in advance for your patience and understanding.

Please do not hesitate to contact me should you have any queries.

Kind Regards

Raymond Hartley
(Managing Director)